Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Long Haul Driver
Avodah Logistics
05.2023 - 11.2023
Inspected vehicle and maintained gas, oil and water levels
Notified customers of delays to decrease calls to support
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
Transported and safely delivered items to prevent damage or loss
Checked shipping papers like BOL to determine nature of load and presence of hazardous materials
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands
In each trip cover around 10000 miles (Canda-US).
Customer Service/Dispatcher/Driver
Ca Fleet
10.2022 - 04.2023
Delivered goods and services to customers on time and in excellent condition.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Achieved consistently high customer scores due to exceptional service.
Managed daily delivery and work schedules to maximize coverage.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Office Administrator
Martinrea
01.2022 - 09.2022
Interacted with customers by phone, email, or in-person to provide information.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales/Retail Merchandiser
Freshco
03.2021 - 12.2021
Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Increased sales by offering advice on purchases and promoting additional products.
Education
GED -
Fanshawe College of Applied Arts And Technology
08.2021
Skills
Time Management
Proficient in Microsoft Office
Excellent Verbal and Written
Communication
Customer Service and Administrative
skills
Organizational Skill
Leadership and Teamwork
Timeline
Long Haul Driver
Avodah Logistics
05.2023 - 11.2023
Customer Service/Dispatcher/Driver
Ca Fleet
10.2022 - 04.2023
Office Administrator
Martinrea
01.2022 - 09.2022
Sales/Retail Merchandiser
Freshco
03.2021 - 12.2021
GED -
Fanshawe College of Applied Arts And Technology
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