Icarus Shannon
Whitehorse
Summary
Dynamic Floor Manager at Lumel Studios with a proven track record in enhancing customer satisfaction through expert product knowledge and exceptional service. Skilled in sales training and conflict resolution, I excel in multitasking and maintaining high standards of professionalism, ensuring a well-organized and inviting shopping environment.
Overview
4
4
years of professional experience
Work History
Floor Manager
Lumel Studios
06.2020 - 09.2024
- Managed store inventory and stock levels to maintain availability of products.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
- Led by example, demonstrating strong work ethic and commitment to excellence.
- Trained staff on new product features, ensuring knowledgeable customer service.
Education
Bachelor of Applied Science in Radiography -
University of Prince Edward Island
Charlottetown, None04-2029
High School Diploma -
FH Collins
Whitehorse, YT06-2023
Skills
- Self motivation
- Conflict resolution
- Sales training
- Customer service
- Problem resolution
- Positive attitude
- Teamwork
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Task prioritization
- Professionalism
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Photography
- Reading
Timeline
Floor Manager
Lumel Studios
06.2020 - 09.2024
Bachelor of Applied Science in Radiography -
University of Prince Edward Island
High School Diploma -
FH Collins
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